E-BALLOT
•
2023
This case study explores my design approach to creating a centralized online voting application that enables eligible citizens to onboard, verify their identity, and cast votes securely. The project focuses on balancing accessibility with trust, while addressing India’s unique challenges around scale, security, and voter integrity.
Key Insight: These observations led to a deeper exploration of why the Government of India may consider transitioning to a centralized online voting system and the risks involved.
Enables citizens to vote remotely using an internet connection, potentially increasing voter participation.
Reduces expenses related to physical polling booths, staffing, logistics, and manual vote counting.
Allows faster tallying and real‑time reporting, improving transparency and public confidence.
Digital verification systems can help ensure that only eligible voters participate.
Risk of hacking, vote manipulation, and voter impersonation.
Accurately verifying voter identity at scale.
Technical failures such as poor connectivity or system downtime.
Maintaining ballot secrecy is a core democratic principle.
In high stakes systems, trust is built through clear communication, familiar verification methods, and visible safeguards not just visual design.
At national scale, designing for failures and accessibility is as important as the happy path. Resilient flows help maintain security and user confidence.